FAQ

❓ Frequently Asked Questions (FAQs) – AMZ MART

1. What products does AMZ MART sell?

We offer a wide range of products including electronics, gaming consoles, accessories, and trending essentials. All our items are 100% brand new and sourced from trusted suppliers.

2. Where do you ship?

Currently, we ship across the United States. We’re working on expanding to more regions in the future.

3. How long does delivery take?

Delivery depends on the shipping method you choose:

  • Free Shipping: 3–10 business days

  • Standard Shipping: 3–6 business days

  • Express Shipping: 2–5 business days

4. How can I track my order?

Once your order ships, you’ll receive a tracking link by email. You can click the link anytime to check your package’s real-time status.

5. What is your return and refund policy?

We accept returns within 30 days of delivery if the item is unused, in its original packaging, and not marked as final sale. Refunds are processed within 5–7 business days after approval. For more details, please check our Refund Policy page.

6. Who pays for return shipping?

  • If the item is defective, damaged, or incorrect, AMZ MART covers return shipping costs.
  • For all other returns (e.g., change of mind), the customer is responsible for return shipping.

7. Are all products authentic?

Yes! Every product sold at AMZ MART is 100% authentic, brand new, and factory sealed. We do not sell refurbished or counterfeit items.

8. How can I contact customer support?

You can reach us anytime at:
📧 support@amzmart.net
Our support team usually responds within 24 hours on business days.